Activation codes
Need your activation code? Call us.
Activation codes are issued only by our team, after your payment is confirmed. Call the activation line and we'll give you your code, for your first month, every rental renewal and the permanent license.
Have these ready when you call
- Your name and your center's name
- The Machine ID shown on the app's activation screen (use the Copy button)
- The billing month shown on the activation screen, for example Month 3
- Your payment receipt or transfer reference
- Your order reference, if you have one
Rental: a new code every month
Install and open the app
The activation screen shows your Machine ID and the current billing month.
Call for month 1
Call the activation line with your Machine ID. We confirm your first payment and give you the code.
Pay before the month ends
Transfer the monthly fee of 500 EGP by InstaPay or mobile wallet and keep the receipt.
Call for the next code
Tell us your Machine ID and the month number. We check the payment and give you the next code.
Enter the code
Type the code on the activation screen and press Activate. All your data stays exactly as it was.
Permanent: one code, once
Pay once
Transfer 6,000 EGP and keep the receipt.
Install and open the app
The activation screen shows your Machine ID.
Get your code
Call the activation line with your Machine ID and we give you your permanent code.
Activate for good
No monthly codes and no renewals. To move to a new computer, contact us first.
Code problems
The app says my code is invalid
Check that you entered all 12 characters and that the code is for the month shown on the activation screen. Remember that codes never contain O, I, 0 or 1. If it still fails, call us with a photo of the screen.
I paid but haven't received my code
Call the activation line with your transfer reference. We check every payment manually, usually within the same working day.
My month ended and the app is locked
Your data is safe. Pay for the next month and call us; the app unlocks as soon as you enter the new code.
I'm reinstalling Windows or changing my computer
Codes are tied to the computer. Call us before you reinstall or move, and we'll help you transfer your license.